Questions, answered straight

How do you reach second- and third-story windows without a ladder?

With a water-fed pole: a long, lightweight pole with a soft brush at the tip and purified water running up through the middle. I stand on your lawn, scrub the frame and the glass, and rinse everything from the top down. It reaches third-story windows with no ladder on your siding and nobody on your roof — including me.

Why doesn't the water leave streaks or spots?

Spots come from what's in the water, not the water itself. Tap water carries dissolved minerals, and when a drop dries, the minerals stay behind — that white mark is what's left of it. My filter strips the water down to a reading of zero on a dissolved-solids meter before it touches your glass. When that water dries, there's nothing in it to leave behind. And since I don't use soap, there's no film either.

Is it safe for screens, frames, siding, and plants?

Yes. It's water with less in it than rain — no soap, no chemicals, nothing that stains frames or burns plants. The brush is soft-bristled, and I do frames before glass so the grit rinses away instead of getting dragged across the pane. Screens, painted trim, and the flower beds under your windows are all fine.

How do you clean windows that have screens on the outside?

Ninety percent of the time, the window behind the screen gets cleaned just fine — the water-fed pole rinses the whole window down from outside. If you'd like, you can take the screens off before the cleaning, but it's not necessary.

Do I need to be home?

No. Everything happens outside — I never need to come in. Leave the gate unlocked if the yard is fenced, tell me about the dog, and go about your day. I'll text you when the job's done.

Can you get rid of hard-water stains or paint specks?

No — I don't offer stain removal or paint-speck removal. The standard clean removes dirt, pollen, cobwebs, and fresh water marks. Very hard or old water spots, especially where sprinklers have hit the glass for years, are bonded to the surface, and I can't guarantee those will come off.

What areas do you serve?

Great Neck first — it's home. From there: New Hyde Park, Manhasset, Roslyn, Garden City, Lake Success, Port Washington, Little Neck, Bayside. Somewhere else in Nassau County? Ask anyway — if I can get there with the filtration system, I probably will.

How much does it cost, and how do I pay?

Every quote is free and specific to your house — the price depends on stories, window count, and how long it's been since the last clean. No contracts, no subscriptions. Book once; if you like the work, we'll set up a schedule. I accept cash, Zelle, PayPal, and Venmo.

Are you insured?

Not currently, and I'd rather tell you that straight than dodge it. Here's the honest context: the reason insurance matters so much for window cleaners is ladders — someone two stories up who can fall, or a ladder that slips and scratches your siding or cracks a gutter. I don't own a ladder and I never get on your roof. Every window, top floor included, gets cleaned with the pole while my feet stay on your lawn.

So the usual things that go wrong on a window-cleaning job mostly can't happen here. Nobody's working at height on your property, and nothing leans against your house. If being fully insured is a must for you, I understand completely — just say so and we'll leave it there, no hard feelings.